Shipping policy

1. Shipping Policy

Shipping Policy

We ship worldwide from our warehouse.

Processing Time: All orders are processed and shipped within 1–3 working days after payment confirmation.

Delivery Time:

• Germany & EU: You will receive your order within 7–10 working days.
• Rest of Europe: 8–11 working days
• Other countries: 9–12 working days (depending on customs)

Important Notes:

• Delivery times may be longer during peak seasons or due to customs delays.
• Once your order is shipped, you will receive a tracking number via email.
• Mistora is not responsible for delays caused by customs or courier services.